End-User System Engineer

Columbia, MD
Full Time
Experienced
Our Mission

At Dobbs Defense, we provide mission focused IT, cybersecurity, data analytics, training, and program and project management solutions to government and commercial clients by leveraging automation, innovation, education, and proven methodologies. As a trusted partner, we position ourselves as part of the solution by advancing our clients' missions through high quality, results driven services and forward-thinking expertise.

Job Description

Dobbs Defense Solutions is seeking a End-User System Engineer to join our team. The engineer will provide comprehensive IT systems maintenance support, encompassing both preventative measures and remedial actions to ensure optimal functionality. The engineer will provide comprehensive IT systems maintenance support, encompassing both preventative measures and remedial actions to ensure optimal functionality. The engineer will also prepare detailed hardware specifications by thoroughly analyzing both documented and derived system requirements.

 
Duties
 
  • Configure computers, network devices, and peripheral equipment, and document configurations for troubleshooting and future references
  • Prepare detailed site installation and test reports to ensure quality assurance and track deployment activities
  • Provide input on system hardware design, including end-user devices, servers, networking gear, storage systems, and specialized processors
  • Assist the Technical Operations Manager by preparing recurring operational and performance reports
  • Support the development and upkeep of Technical Insertions documentation to track system upgrades and integrations
  • Coordinate service improvement initiatives and research OEM/vendor products to recommend effective solutions to stakeholders

Qualifications
Required education and experience:
 
  • Minimum of 10 years of experience analyzing complex hardware systems for IT solutions
  • Bachelor’s degree in a related technical field (e.g., Engineering, Computer Science, Information Systems) required; five additional years of experience may substitute for a degree
  • Strong communication and interpersonal skills
  • Proven leadership capabilities in technical environments

Required Clearance
 
  • TS/SCI with a Full Scope Polygraph 
Working Environment 
  • Onsite

Our Equal Employment Opportunity Policy

Dobbs Defense Solutions is an Equal Opportunity Employer. We consider all qualified candidates based on individual merit, job qualifications, and business needs. Employment decisions are made without regard to any status protected by applicable law. We are committed to fair and consistent practices in hiring, promotion, compensation, benefits, and all other terms and conditions of employment.

 
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