UX Specialist

Landover, MD
Full Time
Experienced

Our Mission:

At Dobbs Defense, we deliver mission-centric IT, Cyber, and data analytics solutions for our government and commercial clients through the convergence of automation, innovation, training, and education. Delivering high-quality IT, cybersecurity, and data analytics solutions through proven and innovative methods is our vision.

Job Description:

Dobbs Defense Solutions is seeking an experienced UX Specialist to support a high-profile digital modernization initiative focused on improving usability, accessibility, and user experience across large-scale public-facing web platforms. The ideal candidate will combine UX research, usability testing, interaction design, and accessibility-aware design practices to create intuitive and compliant digital experiences aligned with government design system standards.

Duties:

  • Develop and execute focused UX research plans tied to implementation and modernization objectives.
  • Conduct usability testing, card sorting, tree testing, heuristic evaluations, stakeholder validation sessions, and task-based walkthroughs.
  • Identify usability barriers and provide actionable recommendations related to navigation, service pathways, content organization, and user workflows.
  • Create wireframes, prototypes, and high-fidelity mockups for key page templates and digital experiences.
  • Utilize Maryland Web Design System components and Drupal theme constraints during design activities.
  • Collaborate with content strategists, technical business analysts, and architects to align UX decisions with business, content, and technical requirements.
  • Document UX findings, accessibility considerations, design rationale, and implementation recommendations.
  • Support backlog refinement and implementation planning through design handoff documentation and user story collaboration.
  • Assist with strategic planning efforts by summarizing audience needs, usability findings, and implementation considerations.

Qualifications

Required Education and Experience:

  • Bachelor’s degree in UX Design, Human-Computer Interaction, Graphic Design, Information Systems, or related field required.
  • 8+ years of UX research, UX design, interaction design, or service design experience.
  • 5+ years supporting large-scale public-facing websites or enterprise digital platforms.
  • 3+ years conducting usability testing, heuristic reviews, tree testing, card sorting, or evaluative UX research.
  • Strong proficiency with Figma required.
  • Experience working with component-based design systems and government design standards strongly preferred.
  • Experience with WCAG 2.1/2.2, Section 508, inclusive design, and accessibility-focused UX methodologies.
  • Experience supporting Maryland state agencies, healthcare organizations, public health agencies, or comparable public-sector environments strongly preferred.
  • Experience working within Agile or hybrid delivery environments preferred.
  • CUA, NN/g UX Certification, HFI CXA/CUA, IAAP CPACC/WAS, or equivalent UX certification preferred.

Required Skills:

  • UX research planning
  • Usability testing and validation
  • Wireframing and prototyping
  • Figma expertise
  • Design system implementation
  • Accessible UX design
  • Stakeholder collaboration
  • Developer handoff documentation
  • UX documentation and reporting

Working Environment:

Hybrid schedule required. Candidates must reside within the DMV Area.

Our Equal Employment Opportunity Policy:
Dobbs Defense Solutions is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth or breastfeeding), sexual orientation, gender or gender identity (except where gender is a bona fide occupational qualification), gender expression and transgender status, national origin, ancestry, age, disability, military or veteran status, marital or domestic partner status, genetic information, citizenship, low-income status or any other status or characteristic protected by applicable law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits, and all other privileges, terms, and conditions of employment. 

Salary Range:
Pay range information will be disclosed consistent with applicable state and local pay transparency laws once available. For this position, the anticipated salary range is $52,000.00 - $62,400.00 annually, depending on experience, qualifications, and overall fit for the role. 

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